Effective date: August 11, 2026
Information we collect
We collect information you choose to provide through our contact and newsletter forms, including your name, email address, phone number, project ZIP code, service interests, project details, newsletter preferences, and consent choices. Our web server may also process technical information such as an IP address, browser type, requested page, and time of request for security, reliability, and error diagnosis.
How we use information
We use submitted information to respond to inquiries, understand requested renovation services, maintain newsletter subscriptions and unsubscribe requests, improve our website and services, prevent misuse, and comply with legal obligations. We do not sell personal information.
Newsletter preferences
You can unsubscribe through the link in a newsletter or through our unsubscribe form. We may retain a limited suppression record so that we can honor the request. Unsubscribing from marketing messages does not prevent service-related replies to an inquiry you initiated.
Sharing with service providers
We may share information with vendors that support website hosting, email delivery, customer communications, data security, or business operations. We may also share project information with an independent professional only when needed to address your request and subject to appropriate arrangements. We may disclose information when required by law or to protect rights, safety, or systems.
Financing, warranty, and external providers
If you choose to engage a lender, warranty company, contractor, installer, designer, or other third party, that organization’s privacy practices govern information you submit directly to it. Review the third party’s notices before providing sensitive financial, identity, property, or insurance information. Do not submit Social Security numbers, bank account details, payment card data, or account passwords through our general contact form.
Data retention and security
We keep personal information for as long as reasonably necessary for the purpose collected, to maintain business records, honor communication preferences, resolve disputes, and meet legal obligations. We use reasonable administrative and technical safeguards, but no transmission or storage method can be guaranteed completely secure.
Your choices
You may ask to access, correct, or delete personal information associated with you, subject to applicable exceptions. You may also ask questions about how it is used. We will take reasonable steps to verify a request before acting on it.
Children’s privacy
Our services are intended for adults planning or managing a home project. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy as our services or legal obligations change. The effective date above identifies the current version.
Contact us
Email privacy@mynestmakeover.com, call +1 563-690-0213, or write to My Nest Makeover, 3423 Crestwood Dr, Dubuque, IA 52002, USA.